Delivery
APPLIANCE CENTER LOCAL DELIVERY* MAKE YOUR DELIVERY A SUCCESS
Please review all your selected items to ensure they are on the invoice and confirm your order has the correct delivery date.
Track Your Delivery
SAME DAY DELIVERY
Appliance Center proudly offers the areas only Same Day Delivery on Furniture, Appliances, and Mattresses. This service is available for an additional $149 delivery fee to addresses within 30 miles of our Toledo distribution center. Same Day Delivery is available Monday - Saturday and is a limited availability. Must request prior to 2:00 pm that day. Please call the store or see an associate for details.
3 HOUR DELIVERY WINDOW
Our delivery department will call you the night before your delivery with an estimated 3 hour delivery window. If this window will not work with your schedule, we can reschedule your delivery date at that time. We strive to be as accurate in these estimates as possible, but these times are not guaranteed. If your schedule changes or you're unable to accept delivery, please notify us as soon as possible. Our drivers are equipped with mobile phones, and at your request, can call prior to arrival, provided cellular service is available. We do not deliver to all areas daily. Please see your Sales Professional for the available schedule to your home. If you need to contact the Delivery Department you can call them directly at
HOME PREPARATION
Secure your home by covering exposed floors and removing furniture or objects that may obstruct the delivery path. Stairways and doorways must be large enough to allow safe handling of your product. Appliance Center is not responsible for damage to items, flooring or walls that are not properly protected. Appliance Center is not responsible for moving existing furniture in your home. In preparation for delivery, you will need to have the delivery area prepped for the arrival and placement of your new product. Please remove any existing Furniture in anticipation of the delivery. Appliance removal is included in our Appliance Delivery service.
MATTRESS AND APPLIANCE REMOVAL
Appliance Center Delivery Teams will haul away "Like for Like" qualifying items. To protect the health and safety of our associates, we must refuse removal of heavily soiled or stained mattresses and any appliance not fit to be put on our trucks. Appliance Center delivery teams are unable to haul away any furniture or electronics.
What to expect for your Delivery
Prior to delivery, delivery teams will uncrate, remove all packing materials, and inspect for visual product damage. If you want your product to remain unopened, please let your sales professional know during scheduling of your delivery. Our delivery teams take great care to protect both your home and your new furniture. The new furniture will be delivered to the room of your choice, and we will place the furniture as you'd like (unless delivery team deems it unsafe to do so). Each unit will be leveled, cleaned, and units featuring motion or power features will be tested for operation. Please note that delivery must be accepted by an adult (at least 18 years of age). If any of your items are delivered damaged, you have the option to accept the damaged item and Appliance Center will have our factory trained service technician come to your house and repair the item to better-than factory specifications. If you do not want service on the item, you will need to refuse the damaged item and a new one will be delivered on the next available delivery date subject to product availability.
PRE-DELIVERY INSPECTION AND RELEASE
Our Delivery Teams will perform a pre-delivery inspection upon arrival at your home. If there is any damage to the home during your delivery, the Delivery Team will note the damage on the inspection form. Appliance Center cannot assume responsibility for home damage called in after the Delivery Team leaves the residence. If you're concerned about a wood or delicate floor, our Delivery Teams offer the following options: Our Delivery Team will leave the new merchandise in the garage, carport, or at the front door. You may agree to release Appliance Center and the delivery service from all damages that may occur while delivering the new merchandise on the hardwood or delicate flooring.
Customer Pickup
Merchandise pickup is available for your convenience at every Appliance Center location. In the event that merchandise is approved for return or exchange you are responsible for returning the merchandise to Appliance Center. You may also choose to purchase return delivery through Appliance Center, at the current delivery rate. *Local deliveries fall within a 30 mile radius of Appliance Center locations. Delivery is available outside our Local delivery zone for an additional fee. See store for details.