If you want something done right, sometimes you just have to do it yourself. Appliance Center has always offered service for our customers, but five years ago, it decided to go all-in with a full-fledged, factory authorized, academy-trained Service Center.
The family-owned Maumee business has served Northwest Ohio and Southeast Michigan since 1963 and is Ohio’s largest dealer of furniture, mattresses, and appliances.
When customers had an issue with an appliance, it was only natural they would turn to Appliance Center for advice. The trouble was, the folks at Appliance Center sometimes couldn’t find service companies they felt 100% confident in recommending. To ensure customers got the top-notch personalized service they deserve, Appliance Center opened its very own Service Center at its Maumee location.
In a few short years, Appliance Center Service has grown into Ohio’s largest servicing dealer with over 200,000 satisfied customers.
The key to offering great service is top-notch technicians. Appliance Center techs are academy trained and certified, ready to service all major brands of appliances. Even though the full-fledged service center is just 5 years old, the company has several veteran techs on board with decades of experience.
According to Service Manager Brian Kwiatkowski, customer satisfaction is the number one priority. “Our program is designed with the consumer in mind, and technicians are bonused only if the customer is satisfied with the quality of our repair work or the assistance they provide in reselecting a new product with/for the consumer.”
Appliance Center Service can also order parts for all major brands of appliances if you’d prefer to do it yourself.
Because Appliance Center is Ohio’s largest dealer of furniture, mattresses, and appliances, there’s a unique feature it can offer. If parts of an appliance are no longer manufactured or a repair is cost-prohibitive, the tech can help the customer select a replacement appliance right there in their home.
Julie Kropaczewski explained how an Appliance Center was able to go above and beyond to help her family. "Frank was at my grandma's house, he was very polite and could not repair her dishwasher, but was able to help her select, schedule, and get the unit installed without her even leaving her chair. They do an awesome job!"
Service calls are reasonably priced at $99. A tech will come to your home, diagnose the issue, and give a complete estimate for the work needed. If the customer decides to have the repair made, they’ll receive 50% off the service call fee. Appliance Center techs strive to complete the repair on the first visit.
Customers can easily book service calls online at https://www.shopac.com/services or call 419-893-3374 and press option #3 for Service.